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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lito L. Gasca

Lito L. Gasca

September 3, 2024

5  out of  5
rating by Lito L. Gasca
"Always a pleasure working with them. They take my several calls through out the year. Very kind and efficient."
We responded:
"Thank you so much for taking the time to leave the Mike Kenney State Farm a 5-star review! We truly appreciate your kind words and support. Your feedback means a lot to us and it motivates us to continue providing excellent service."
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Brittany Richardson

August 2, 2024

5  out of  5
rating by Brittany Richardson
"Bernadette is an amazing resource for all your insurance needs!"
We responded:
"Brittany, we appreciate your insurance business over the many years! Your review means a lot to us."
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Ron Reeves

July 30, 2024

3  out of  5
rating by Ron Reeves
"The staff is always friendly, but I have had a couple of instances of "miscommunication," so I feel things may be a bit disorganized. I recently called to cancel auto and a renter's policies for my elderly mother. The auto cancelation was not processed, and I received an overdue notice for the vehicle, which prompted a callback. At first, they claimed that only the renter's policy was cancelled and not the car, then they were not sure if the renter's policy was actually cancelled or just terminated due to failure to pay. To top things off, they claimed they could only cancel the car back 30 days (I called 40 days ago) and would try and get an exception for this case."
We responded:
"We apologize for the miscommunication. We strive for clear communication and appreciate you bringing this to our attention. To resolve this, myself or Bernadette will call you directly so we can understand the situation better and resolve any issues. -Mike"
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Theo Kaufman

June 28, 2024

5  out of  5
rating by Theo Kaufman
"Always a great help and resource for all my insurance needs. Highly recommended!"
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Emma Bell

June 28, 2024

5  out of  5
rating by Emma Bell
"Bernadette, Margaret, Jayne, and Mike are the most lovely people to work with. 10/10 recommend!"
We responded:
"Emma thanks for the review and sharing your experience!"
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Neal Fine

June 27, 2024

5  out of  5
rating by Neal Fine
"I had a very good experience. The staff was very friendly & informative."
We responded:
"Neil, we always enjoy seeing you in the office and servicing all your State Farm products. -Mike"
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Kyle Howell

June 26, 2024

5  out of  5
rating by Kyle Howell
"Very helpful. If you don’t understand something, you can actually ask questions and not feel stupid. Mike’s office is quick to respond and very personal. Could not recommend more."
We responded:
"Thanks Kyle. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!"
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ibisengimana innocent

June 17, 2024

5  out of  5
rating by ibisengimana innocent
"Great customer service"
We responded:
"Your ⭐⭐⭐⭐⭐ review means a lot to our agency at Mike Kenney State Farm!"
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David DeKold

June 16, 2024

5  out of  5
rating by David DeKold
"Mr Kenney and his staff are always incredibly friendly and helpful without being pushy. Highly recommend them for your insurance. They have my business indefinitely"
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Emerson Huecker

June 7, 2024

5  out of  5
rating by Emerson Huecker
"Nice place with quality insurance and assistance."
We responded:
"Thank you so much for your business and feedback. If any of your friends or family need help, please let them know about us!"
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Debra Mcafee

May 24, 2024

5  out of  5
rating by Debra Mcafee
"I have never worked with a better office than Mike Kenneys!! They took care of everything for me after my accident and took great care of my auto body shop! Bernadette is an absolute dream to work with. If you need insurance look no further!!"
We responded:
"We are so happy that you enjoyed your experience with us! We strive to continue to provide the best service possible. -Mike"
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Joel Leonhardt

April 7, 2024

5  out of  5
rating by Joel Leonhardt
"They always take great care of me. Customer service is fantastic. No matter what I need they usually facilitate."
We responded:
"Your loyalty as a customer means the world to us! "
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Carolyn Roby

March 28, 2024

5  out of  5
rating by Carolyn Roby
"Bernadette is extremely helpful and makes things simple and easy to understand!"
We responded:
"Thank you for your 5-star review! We greatly appreciate your kind words! - Mike Kenney"
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Braidi Huecker

March 28, 2024

5  out of  5
rating by Braidi Huecker
"Very quick response and got us covered! Thank you!"
We responded:
"Your loyalty as a customer means the world to us! -- Mike Kenney"
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Andrew Kelly

March 22, 2024

5  out of  5
rating by Andrew Kelly
"Great customer service. They always answer there phones and are quick about calling me back. Thanks again!"
We responded:
"Your review means the world to us! We love insuring great customers like you!"
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Abbas Safarov

March 20, 2024

5  out of  5
rating by Abbas Safarov
"Quick and easy to get insurance on my new car"
We responded:
"Thank you so much for your review! We love insuring your new car with the best protection!"
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Marie P

March 15, 2024

5  out of  5
rating by Marie P
"I have been a customer of Mike Kenney - State Farm Insurance for at least 15 years. This office has professional, courteous, and very helpful agents. They are honest and reputable and provide the best rates that I have gotten ever. They work to help the customer. I had been with a couple of other insurance companies, one a big name in KY that I won't mention and their premiums were so much higher than Mike's. I always refer to Mike's office because of the service and kindness I have received over the years. They are excellent."
We responded:
"Thank you for your 5-star review and your continued support! We appreciate your kind words and are grateful for your loyalty over the past 15 years."
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Laurence Jurige

March 15, 2024

5  out of  5
rating by Laurence Jurige
"Great service always!"
We responded:
"Thanks for the kind words! We enjoy being your local State Farm agent!"
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Morgan Thomas

March 11, 2024

5  out of  5
rating by Morgan Thomas
"Mike Kenney's office has been great to work with in terms of their customer service and kindness. Bernadette was very helpful when I need some docs in a pinch... Thank you!"
We responded:
"Thank you for your 5-star review! We are thrilled to hear that our customer service and kindness have made a positive impact. Your satisfaction is our top priority, and we will continue to provide the same level of exceptional service. We appreciate your support and look forward to continue serving you!"
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Michael Sherrill

March 8, 2024

5  out of  5
rating by Michael Sherrill
"Best rates. Professional. Friendly. Helpful. Easy to communicate with and easy to work with. Highly recommend."
We responded:
"Thank you for your review! We are thrilled to hear that you found our rates to be the best and that our team provided professional, friendly, and helpful service. Thank you for choosing us and we look forward to serving you again in the future."
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Mark Young

March 7, 2024

5  out of  5
rating by Mark Young
"Never have I dealt with a better staff! They have all been helpful and friendly whenever I've needed something or just simply making a payment."
We responded:
"Thank you for choosing us as your insurance provider, and we look forward to continuing to serve you in the future."
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Bob

February 22, 2024

5  out of  5
rating by Bob
"Excellent service and very friendly."
We responded:
" We pride ourselves on effective communication and making the process easy for our customers. Your recommendation means a lot to us. "
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Rebecca Whittington

January 24, 2024

5  out of  5
rating by Rebecca Whittington
"Mike Kenney and staff do have a marvelous job providing great insurance at a reasonable price. I'm glad I'm using State Farm Insurance."
We responded:
"Thank you for your 5-star review! We are delighted to hear that you are happy with the insurance coverage and pricing provided. We appreciate your trust in State Farm Insurance and look forward to continuing to meet your insurance needs."
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Holly Wood

January 12, 2024

5  out of  5
rating by Holly Wood
"We have been customers of Mike Kenney's office for years. Bernadette and all the staff there have been so great to work with. Always very responsive and truly pleasant to work with."
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John Bowling

January 2, 2024

5  out of  5
rating by John Bowling
"Great people to work with"
We responded:
"At Mike Kenney State Farm we strive to provide exceptional service to all of our customers, and it is truly rewarding to know that we have met your expectations. Your satisfaction is our top priority, and we are delighted that we were able to assist you effectively."